Director of Player Development
Born and raised in California, Cindi has 20 years of gaming experience behind her. In December 1997, Cindi was recruited for her first Casino Host position, and found her calling. After gaining most of her experience on the Mississippi Gulf Coast, she accepted a position at Scarlet Pearl Casino Resort in October 2015 to begin a new chapter in her career. As an Executive Host, Cindi is proud to be part of a team that has many leaders and mentors who want to see the associates succeed in their careers.
Senior Executive Host
Phong began his casino career on the Mississippi Gulf Coast in 1994. He transitioned into Player Development in 1997 as a Casino Host, since then, with his passion for his job, Phong has been promoted to the positions of Players Club Manager, as well as Executive Host. In March 2016, Phong joined Scarlet Pearl Casino Resort as an Executive Host, with a total of 19 years’ experience in Player Development, Phong is excited to go the extra mile for you.
Ngoc Nguyen joined Scarlet Pearl Casino Resort in October 2015 to do what she loves; build and develop relationships with players as an Executive Host. With 7 years’ experience on the Mississippi Gulf Coast, Ngoc began her career in Hotel Operations before moving over to Player Development as a Casino Host. Now an Executive Host, Ngoc looks forward to many more years at Scarlet Pearl Casino Resort, where she calls home.
Jessica McMahon brings nearly 15 years of hospitality industry experience to her role as Executive Host at Scarlet Pearl Casino Resort. A former archaeologist and business owner, Jessica not only has professional experience but life! Living and working in many different states and countries; she loves to meet new people, explore the Mississippi Gulf Coast, as well as spend time with her two sons.
Karol Brandt is from New Orleans, she now proudly calls Biloxi Beach and The Scarlet Pearl Casino Resort home. During her 25 plus years in marketing, entertainment, event production and sponsorship, she developed many annual events that contributed directly to rebuilding the city after Hurricane Katrina, if you know someone in NOLA, it was Karol, she makes things happen.
Karol Brandt started off her career in the gaming industry in 2007. Besides work, she has a passion for living a healthy lifestyle and life balance; you can find Karol in the gym, at the beach or a concert!
Although the newest member of the Scarlet Pearl Casino Resort Executive Host team, Jason is no stranger to the casino industry. With over twenty years of experience in the business; Jason started in food and beverage before moving into casino operations as a dealer and then into management. Regardless of the position he held, he always understood the most important role in the casino is taking care of you, the guest. Now as a casino host at Scarlet Pearl Casino Resort, his focus is to ensure his players enjoy themselves and have a memorable experience.
Michael D. Gray Jr.
Michael D. Gray Jr., joined Scarlet Pearl Casino Resort as a Front Desk Representative before being recognized for his passion for working; he was quickly promoted to Casino Host. A Mississippi Native, Michael, born and raised in Waynesboro, MS graduated from Jackson State University in Jackson, MS with a bachelor’s degree in technology. He is dedicated to exceeding your expectations and ready to provide you with a rewarding service.
Iris N. Brown
Born in Puerto Rico and raised in New Jersey, Iris moved to the Mississippi Gulf Coast in 2000. Spending the majority of her career in the casino industry, she brings a multitude of qualities to our team. When beginning her journey at Scarlet Pearl Casino Resort, Iris was hired on as a Hospitality Host. Her wealth of experience and vast knowledge of hotel operations became quickly recognized, which opened the opportunity to being a Casino Host.
In 2001 she began her career in the hospitality and gaming industry. As a native Mississippian, Bridgette knows all about true southern hospitality and how creating an unforgettable experience takes a lot of attentiveness, preparation, and a willingness to improvise to ensure every guest has an exceptional trip.
She is looking forward to meeting you, chatting with you, and making sure your time at Scarlet Pearl is a memorable one because she knows every guest deserves simply the best.
Mykal Thompson was born in Wichita, Kansas and moved to Biloxi, MS after he was adopted. Mykal began his career in the gaming industry in 2014. As a Casino Host, Mykal enjoys meeting and engaging with guests providing service that is sure to be a memorable experience during their visit. When he is not working, he enjoys spending time with his family making memories and enjoying the life he’s blessed to have.