Director of Player Development
Justin is a native of the Mississippi Gulf Coast and holds a Marketing Degree from The University of
Southern Mississippi. He has held the positions of Director of Marketing and Director of Player
Development with casinos & resorts in the southeast, including both Biloxi and Florida.
His most recent position was Director of Casino Marketing & Player Development at the Sonesta Maho
Beach Resort & Casino located on the island of St. Maarten. Justin is dedicated to delivering superior
service with a personal touch to all casino guests. In his personal time he enjoys outdoor and water
activities such as boating, fishing and golf. Justin is excited to join the Scarlet Pearl team and very happy
to be back home on the Mississippi Gulf Coast.
Born and raised in California, Cindi has 20 years of gaming experience behind her. In December 1997, Cindi was recruited for her first Casino Host position, and found her calling. After gaining most of her experience on the Mississippi Gulf Coast, she accepted a position at Scarlet Pearl Casino Resort in October 2015 to begin a new chapter in her career. As an Executive Host, Cindi is proud to be part of a team that has many leaders and mentors who want to see the associates succeed in their careers.
Phong began his casino career on the Mississippi Gulf Coast in 1994. He transitioned into Player Development in 1997 as a Casino Host, since then, with his passion for his job, Phong has been promoted to the positions of Players Club Manager, as well as Executive Host. In March 2016, Phong joined Scarlet Pearl Casino Resort as an Executive Host, with a total of 19 years’ experience in Player Development, Phong is excited to go the extra mile for you.
Ngoc Nguyen joined Scarlet Pearl Casino Resort in October 2015 to do what she loves; build and develop relationships with players as an Executive Host. With 7 years’ experience on the Mississippi Gulf Coast, Ngoc began her career in Hotel Operations before moving over to Player Development as a Casino Host. Now an Executive Host, Ngoc looks forward to many more years at Scarlet Pearl Casino Resort, where she calls home.
Jessica McMahon brings nearly 15 years of hospitality industry experience to her role as Executive Host at Scarlet Pearl Casino Resort. A former archaeologist and business owner, Jessica not only has professional experience but life! Living and working in many different states and countries; she loves to meet new people, explore the Mississippi Gulf Coast, as well as spend time with her two sons.
Karol Brandt is from New Orleans, she now proudly calls Biloxi Beach and The Scarlet Pearl Casino Resort home. During her 25 plus years in marketing, entertainment, event production and sponsorship, she developed many annual events that contributed directly to rebuilding the city after Hurricane Katrina, if you know someone in NOLA, it was Karol, she makes things happen.
Karol Brandt started off her career in the gaming industry in 2007. Besides work, she has a passion for living a healthy lifestyle and life balance; you can find Karol in the gym, at the beach or a concert!
Chantel Gadson joined Scarlet Pearl Casino Resort in October 2015. With 6 years of casino industry experience already under her belt, Chantel started in Hotel Operations in 2011 before transitioning into Player Development as a Casino Host. Determined to provide you, the player, the best service possible, Chantel is excited to showcase the vibrancy Scarlet Pearl Casino Resort has to offer.
A Mississippi Gulf Coast native, Angela Chan is one of the newest Scarlet Pearl Casino Resort hosts. After working for 8 years in Food & Beverage, she transferred to a career in Table Games. In the Summer of 2016 she joined Scarlet Pearl Casino Resort’s host team; she’s been part of your dining experience, your gaming experience and is now looking forward to being a part of your whole experience and making your next trip a memorable one!
Although the newest member of the Scarlet Pearl Casino host team, Jason is no stranger to the casino industry. With over twenty years of experience in the business; Jason started in food and beverage before moving into casino operations as a dealer and then into management. Regardless of the position he held, he always understood the most important role in the casino is taking care of you, the guest. Now as a casino host at Scarlet Pearl Casino Resort, his focus is to ensure his players enjoy themselves and have a memorable experience.
Michael D. Gray Jr.
Michael D. Gray Jr., joined Scarlet Pearl Casino Resort as a Front Desk Representative before being recognized for his passion for working; he was quickly promoted to Casino Host. A Mississippi Native, Michael, born and raised in Waynesboro, MS graduated from Jackson State University in Jackson, MS with a bachelor’s degree in technology. He is dedicated to exceeding your expectations and ready to provide you with a rewarding service.